Contracting with debt collection agencies as a third party is the right solution to collect your debts and reduce the pressure on the collection staff in the establishment. Therefore, Matrix debt collection services was found to recover your debts in full so as to benefit the creditor in collecting his debt in a short period and with less effort
We accept all the files for the debt collection whether from banks or commercial company’s utility firms or individuals regardless of age volume of debts, after sorting the necessary documents and papers proving the liability of the debtor and it's entitlements by the lender.
The fundamental policy of the Matrix is in determining our fee and charges is we don't receive our fees as long as you couldn't get your debts. This is to get rid of pushing the client to bear addition burdens other than mentioned in the mutual agreement.
Matrix's fees may vary from case to case based on the difference in services that may differ according to the authorities in both parts (debtor and lender) and type of debt document, it's ageing, volume, method of payments and type of follow- up. However, you she'll pay the fees immediate to receiving as per the provisions of the agreement with us.
Strict adherence with the local laws, comply with international standards accepted in the field of debt collection.
To understand the concerns of debtors and to propose an effective practical solution to them by giving advice and consultation for the best possible solution without waiving or prejudice to the right of our clients.
To prospect the debtors and to give constant advice and consultation to them with the aim of protecting them from the burden of pressures of debts and to attain mental and physical stability to them.
Practice of debt collection according to best global methods such as keeping the confidentiality, protection of client's rights and to collect all their entitlements.
To adhere with strict and high standards aiming to safeguard the confidentiality of debtor as the client during and post-settlement of the debts.
Our employees will study all the documents related to the debts , we will follow many ways of negotiations ( whether ground level, legal or executional) within our internal specialized department and we may utilize state- of - the art communication methods in order to begin from basic procedure such as finding of debtors , first communication with them, serving legal warning, ground visits by our official and so on by blending our vast experience in the field. Further we pay our pay best possible efforts to settle the debts amicably without referring to the legal proceedings, should fail such efforts we will take proper legal proceedings according to your prior consent for the same.